Returns and Refunds

At furnituretoday, we are constantly striving to make your shopping experience as enjoyable and easy as possible. We want you to be entirely satisfied with your order, so in the unlikely event of there being a problem, we offer you a 10-Day Money Back Guarantee.

It’s very easy - if you wish to return your goods for a full refund using the 10-Day Money Back Guarantee, all we ask is that you contact us by email at support@furnituretoday.co.uk to arrange collection of your goods, and that all products are returned in their original packaging, and in the condition they were received in. There will be no additional cost to you for returning your goods, and you will be refunded within 30 days of receipt of your order back to our warehouse, provided that the order is received in good condition.

All our goods carry a One Year Manufacturers Guarantee against materials and workmanship. If you have any questions regarding this guarantee, please contact our Sales Team on 0845 6185050.

Mattresses cannot be returned if they have been removed from their original packaging.

Home Assembly items cannot be returned if construction has been attempted or completed. We will however, supply replacement parts for any piece that may be damaged.

Special orders and commissioned items will be charged in full on placement of the order, and are not eligible for return.

For further information, please see our full Terms and Conditions.